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Secure Online Ordering |
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The information
you provide to complete this order will not be sold
or traded to anyone. You can feel completely safe
shopping at www.wailana.com. We employ the latest
Secure Socket Layer technology (SSL) to safely transmit
your credit card information over the Internet.
When you place an order, it is sent on a secure
page with all your personal information encrypted
so that it cannot be read while it travels over
the Internet. Your credit card information will
be erased from our files immediately after your
order has been processed. |
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Fax, Mail or Phone Orders |
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Although ordering online is
completely safe, if you don't feel comfortable purchasing
online, you can also order products by phone, fax, or
mail.
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We ship to all 50 states
in the U.S.A. Before checking out, you will be
given the option of choosing either Standard or
Rush delivery.
Standard delivery will
usually arrive within 3-8 business days.
Rush delivery** will usually arrive within 2-3
business days.
**Rush
delivery is not available on all items. Please
call 1-800-228-5145 to confirm availability. Also,
please be sure to provide a street address. If
a P.O. box address is used, the order will automatically
be sent Standard. |
Telephone Orders
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To place
a telephone order, please call 1-800-228-5145,
24 hours a day.
Outside the U.S., please call (928) 646-3604. |
Fax Orders
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To fax
us your order, please download, print, and complete
the order
form* and fax it to (916) 488-1114. |
Order by Mail
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To mail
us your order, please download, print, and complete
the order
form* and send it to:
Wai Lana Yoga
P.O. Box 6146
Malibu CA 90264
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*You must have Adobe
Acrobat Reader to download the order form. |
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Shipping |
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Domestic
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We ship
to all 50 states in the U.S.A. Before checking
out, you will be given the option of choosing
either Standard or Rush delivery.
Standard delivery will
usually arrive within 3-8 business days.
Rush delivery** will usually arrive within 2-3
business days.
**Rush
delivery is not available on all items. Please
call 1-800-228-5145 to confirm availability. Also,
please be sure to provide a street address. If
a P.O. box address is used, the order will automatically
be sent Standard. |
International
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Shipping costs for international
orders will be calculated after you have processed
your order. Please note that same products may
not be available for shipping to foreign countries
due to size or weight restrictions. Before you
are charged for the order, you will be notified
via email with the exact shipping cost and product
availability and asked whether or not you wish
to proceed with the order. |
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Sales Tax |
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A sales tax of 7.25% is added to
all orders shipped to California addresses. |
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Guarantee and Return Policy |
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We carefully
select and stand behind every brand and product that
we sell. If, for any reason, you are dissatisfied with
the product you receive, we will be happy to give you
a complete refund (shipping costs not included). Please
email or phone us within 30 days of receiving your order
to let us know you wish to return or exchange an item.
We will then give you a return number to include with
the package you are sending back. Be sure to include
a copy of the invoice and circle which items are being
returned. Please help us serve you better by noting
the reason for your return.
Please ship any returns to:
Wai Lana Fulfillment Center
4748 Engle Rd. Suite 107
Carmichael, CA 95608 |
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We hope you find shopping at www.wailana.com
easy and enjoyable. If you have any questions or concerns,
please contact us at  .
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