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Welcome to Wailana.com Customer Service. How may we serve you?
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New Visitors |
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Dear Friend,
Welcome to the Wai Lana Yoga Store. In our store
you'll find many specially selected items for your
healthy yoga lifestyle:
- Check out the new line
of Wai Lana Products, including her Easy Yoga
Kit, Yoga Ball Kit, and new Yogi Mats. Look
for more products coming soon.
- You can expand your
yoga library or give beautiful gifts to friends
and relatives with Wai Lana's Yoga Videos &
Music.
- In Yoga Lifestyle you'll
find clothing, cushions, aromatherapy, and more.
- In our Yoga Equipment
section, choose from a variety of yoga props
that will help ensure that you get the maximum
benefit out of your poses without overstretching
or straining your muscles.
- Meditation items include
incense, candles, and meditation cushions
- Find the perfect presents
for your loved ones in Wai Lana's Gifts section.
We hope you enjoy shopping at our store. If you
have any questions or comments, please contact
us at  . |
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How to Shop at the Wai Lana Yoga Shop |
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It's actually quite
simple.
You can shop from the various sections:
- Select a category (for example, Yoga Lifestyle).
- Select a section (for example, Clothing).
- Browse the section.
Or you can use the search function:
- Enter a brand name, product
type, or product name, click the Go button, and wait
a moment for your results to appear.
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Navigation |
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Getting around www.wailana.com
is easy. There are three navigation tools at your service:
1. The main navigation
bar at the top of each page.
2. The navigation bar on the left-hand side
of the page.
3. Back button. Anytime you want to get back
to a page previously visited, you can simply click
on your browser's Back button.
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Using the Shopping Basket |
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Your Shopping Basket
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As you browse
the many sections, you can place any item into
your shopping basket. Don't worry—this doesn't mean you
are making a purchase. It will just allow you to
later purchase the item if you so desire. You will
have plenty of opportunities to add products to
and subtract them from your shopping basket. For
your convenience, we have provided a quick-view
of your Shopping Basket in the left navigation area
of the Yoga Store pages. Here, you can view a summary
of the contents of your Shopping Basket at any time.
By clicking on the Shopping Basket button located
there, you can see the complete details of the products
in your basket and change the quantities of or delete
any items that you wish. From there, you can choose
to either Continue Shopping, which will take you
back to the store, or Checkout. |
Placing Items in Your Shopping Basket
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To place an
item in your shopping basket, simply click the Add
to Basket button below the desired item. If you
look at the quick-view of the Shopping Basket to
the left of the screen, you will notice that the
product has been added to your basket. |
Removing Items from Your Shopping Basket
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There are two ways to remove an item from your
shopping basket:
1. Go to the
shopping basket page, change the quantity to
0, and click the Update button next to the item
you wish to remove.
2. Click the Remove button in the options
column of the shopping basket next to the item
you wish to remove.
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Changing Item Quantities
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If you wish to change
the quantities of an item in your shopping cart,
simply go to the shopping basket page, change
the item quantity to the desired number, and click
the Update button. |
Purchasing the Items in Your Shopping Basket
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When you are ready to
complete the purchase, just go to the shopping
basket page, click the Checkout button, and follow
the simple checkout process. |
Back Orders
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Unfortunately, some items
that you wish to order may sometimes be temporarily
out of stock. Although we will do everything we
can to avoid this situation, if it does occur,
we will proceed to send you the rest of your order.
You will not be charged for any items that are
out of stock. |
Order Confirmation
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Once you have placed your
order, you will be shown a page that confirms
your order, and you will also be sent an email
confirmation. Please print this page and save
it for your records. |
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Create an Account |
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Although creating
an account is not required to shop at the Wai Lana Yoga
Store, for your convenience, we do recommend it. Registering
is simple, and it makes checking out faster and easier.
To create an account now, click
here. |
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